Case Study – WELAN TECHNOLOGIES
Overview Welan Technologies, an industrial-solutions provider specialising in sound & vibration systems, transducers and test & measurement equipment, faced operational inefficiencies caused by multiple disconnected systems and manual workflows. By migrating from Zoho Bigin to the full Zoho One suite via partner ITOT Cloud Systems, Welan achieved improved departmental collaboration,
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Is Your Customer Support Truly Centralized? Discover the Power of Zoho Desk
Customer expectations have changed — they don’t just want answers; they want fast, accurate, and personalized support. But for many businesses, managing customer queries from multiple channels — emails, calls, chats, and social media — quickly turns chaotic. Messages get missed, response times slip, and accountability fades. That’s where Zoho
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