MIT University Shillong: Recruitment Cycle Cut by Up to Half, Payroll Processing Halved
The Challenge
MIT University Shillong runs a strong academic operation. Behind it, HR, payroll, recruitment and internal communication were all still manual and disconnected:
- Recruitment: candidate records scattered across email and spreadsheets, with slow manual screening and delayed responses that cost the university good applicants
- Payroll: PF, ESI, PT and TDS compliance risk, no payslip automation, and salary data held in Excel — a security exposure
- HR and attendance: inconsistent biometric and QID tracking, with no real-time view of attendance or leave balances
- Communication: spread across WhatsApp and several apps, with no link to HR systems
The Solution
ITOTCloud Systems implemented Zoho People Plus, bringing recruitment, HR, payroll and communication together on one platform over a six to eight week rollout.
Recruitment — Zoho Recruit
- A central applicant tracking system covering resumes, hiring stages and hiring-manager collaboration
- AI-driven resume parsing and automated interview scheduling
- Automated candidate emails and follow-ups, with real-time hiring analytics
Payroll — Zoho Payroll
- Automated salary, deduction and reimbursement processing
- PF, ESI, PT and TDS compliance handled within the platform
- An employee self-service portal for payslips and tax details, with direct bank transfer for salary disbursement
HR and attendance — Zoho People
- Mobile check-in and check-out replacing biometric and QID logs, usable by on-field and remote staff
- Real-time leave balances, reports and approvals for the HR team
- Attendance data feeding straight into payroll, removing manual reconciliation
Communication — Zoho Cliq
- Central messaging, video calls and document sharing in place of WhatsApp and scattered apps
- Topic-based channels and automated meeting scheduling with reminders
- Direct integration with Zoho People for attendance and document sharing
The Outcome
| Area | Result |
|---|---|
| Recruitment cycle time | Reduced by 40–50% |
| Payroll processing time | Reduced by 50% |
| Attendance and leave | Moved to real-time mobile check-in, replacing biometric and QID logs |
| Internal communication | Centralised in Zoho Cliq, replacing WhatsApp |
| Decision-making | Sharper, using Zia AI insights and real-time dashboards |
What the Client Said
“Hi, I am Balakrishna Narra, an accountant from Meghalaya. Recently, we implemented Zoho at MIT University, and it has been very useful for us. Previously, we used to work manually, but with Zoho, we have gained access to many facilities that have made our work much easier.
The platform offers numerous features, and we have had a great experience using it. It has been a pleasure working with the Zoho team and the ITOT Cloud System. A big appreciation to the entire Zoho team. Thank you!”
— Balakrishna Narra, Accountant, MIT University Shillong ★★★★★
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